Privacy Policy
Section 1 – What Do We Do With Your Data?
When you purchase something from our store, we collect the personal information you provide, such as your name, address, and email address, as part of the buying and selling process.
When you browse our store, we automatically receive your computer's Internet Protocol (IP) address to help us understand your browser and operating system.
Email marketing (if applicable): With your explicit consent, we may send you emails about our store, new products, and updates. You may opt out at any time.
Section 2 – Consent
How do I give consent?
When you provide personal information to complete a transaction, verify your payment method, place an order, arrange delivery, or return a purchase, you consent to our collecting and using that information for that specific purpose only.
If we request your personal information for another purpose, such as marketing, we will ask for your explicit consent or provide you with an opportunity to decline.
How can I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you or continue collecting, using, or disclosing your information at any time by contacting us at
info@roselva.com.
Section 3 – Disclosure
We may disclose your personal information if required by law or if you violate our Terms of Service.
Section 4 – Shopify
Our store is hosted on Shopify Inc., which provides the online e-commerce platform that enables us to sell our products and services to you.
Your data is stored through Shopify's data storage, databases, and general application on secure servers protected by industry-standard safeguards.
Payment
If you choose a direct payment gateway to complete your purchase, your payment data is processed securely in accordance with the Payment Card Industry Data Security Standard (PCI-DSS).
Transaction data is retained only as long as necessary to complete your purchase and fulfill legal or accounting obligations.
Section 5 – Third-Party Services
In general, third-party providers used by Roselva will only collect, use, and disclose your information as necessary to perform the services they provide to us.
Certain providers, such as payment gateways and shipping partners, have their own privacy policies. We encourage you to review those policies to understand how your personal information is handled.
Some providers may operate in jurisdictions different from yours, meaning your data may be subject to the laws of those jurisdictions.
Once you leave our website or are redirected to a third-party site, this Privacy Policy no longer applies.
Links
Our website may contain links to external websites. We are not responsible for the privacy practices of such websites and encourage you to review their privacy policies.
Google Analytics
We use Google Analytics to analyze website traffic and user behavior in order to improve our services and website performance.
Section 6 – Security
We take reasonable technical and organizational precautions to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
While no method of transmission over the Internet is 100% secure, we follow industry best practices to safeguard your data.
Section 7 – Cookies
We use cookies and similar technologies to operate and improve our website, remember preferences, and analyze usage.
You can configure your cookie preferences through your browser settings or our cookie banner. Disabling cookies may affect certain website functionalities.
Section 8 – Your Rights Under GDPR
Roselva is a Netherlands-based company and is subject to the General Data Protection Regulation (GDPR). As a result, you have the following rights regarding your personal data:
Right of access: You may request a copy of the personal data we hold about you.
Right to rectification: You may request that we correct inaccurate or incomplete data.
Right to erasure: You may request that we delete your personal data, subject to legal obligations.
Right to restriction: You may request that we limit the processing of your data.
Right to data portability: You may request your data in a structured, machine-readable format.
Right to object: You may object to the processing of your data for marketing purposes at any time.
To exercise any of these rights, please contact us at info@roselva.com. We will respond within 30 days.
Section 9 – Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes take effect immediately upon posting on this page.
If Roselva is acquired or merged with another company, your information may be transferred to the new entity to continue providing services.
Contact
For any privacy-related questions, please contact us at
info@roselva.com.
Business hours: Monday–Friday, 9:00 AM – 6:00 PM CET (4:00 AM – 1:00 PM ET)